Email is the best way to contact us. Please pick the single most appropriate contact and send your email to that address only. We try to respond to all emails quickly but please bear in mind that we receive over a hundred emails a day during busy periods.
admin@profounddecisions.co.uk - for all queries about your account, booking for events, payments, refunds and the website.
maelstrom@profounddecisions.co.uk - any questions about the Maelstrom campaign and downtime system.
maelstromrules@profounddecisions.co.uk - questions about event rules only (use the email address above for downtime queries).
odyssey@profounddecisions.co.uk - all questions about the Odyssey game including rules and campaign.
Please address all correspondence to our PO Box. If you are posting lammies to this address then please make sure you email a list of the lammy ID numbers separately.
You are welcome to phone the office and we’ll take your call during normal working hours. We’re often working late in the office, so you are welcome to try your luck calling during out of office hours, but we can’t guarantee a response.
We usually head for site around four days before each event begins. You can use our mobile number if you need to contact us on site for any purpose.