Contact Us

Email

Email is the best way to contact us. Please pick the single most appropriate contact and send your email to that address only. We try to respond to all emails quickly but please bear in mind that we receive over a hundred emails a day during busy periods.

admin@profounddecisions.co.uk - for all queries about your account, about your character and the website.

accounts@profounddecisions.co.uk - for booking for events, payments and refunds.

new.player@profounddecisions.co.uk - for any players who are new to live roleplaying or Profound Decisions who want help.

accessibility@profounddecisions.co.uk - for getting help with any accessibility issues.

plot@profounddecisions.co.uk - any questions about the Empire campaign setting, plot at events, or player events.

rules@profounddecisions.co.uk - any questions about the Empire rules.

Address - PO Box 666, Preston, PR2 1ZW

Please address all correspondence to our PO Box.

If you are posting coins or resources for downtime to this address then please make sure you include a note with your name and player ID and a list of everything that has been sent.

Phone - 0845 0944 798

You are welcome to phone the office and we’ll take your call during normal working hours. We’re often working late in the office, so you are welcome to try your luck calling during out of office hours, but we can’t guarantee a response.