Bookings - Revision history

Gamma3000: /* Thursday Nights */

2025-07-13T19:05:41Z

Thursday Nights

← Older revision		Revision as of 19:05, 13 July 2025
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	===Thursday Nights===		===Thursday Nights===

	There’s a £5 charge for players people staying on Thursday night. The vast majority of the time, this will be handled by the folk on the gate, but we do occasionally get people turning up at GOD to pay.		There’s a £10 charge for players people staying on Thursday night. The vast majority of the time, this will be handled by the folk on the gate, but we do occasionally get people turning up at GOD to pay.

	If someone wants to pay for Thursday night camping:		If someone wants to pay for Thursday night camping:

Gamma3000: /* In all cases */

2025-06-14T21:43:38Z

In all cases

← Older revision		Revision as of 21:43, 14 June 2025
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	=== In all cases ===		=== In all cases ===

	Make a note of the details of the accounts – whatever we'll need to identify the accounts – then pass a ticket up the escalation path; these need to be merged by Matt after the event.		Make a note of the details of the accounts – whatever we'll need to identify the accounts – then pass a ticket up the escalation path; these need to be merged by Matt after the event. We can still solve most immediate issues ourselves, but we'll still need to merge the accounts eventually, and Matt needs to do that.

	=== Booking on one account, character on another ===		=== Booking on one account, character on another ===

Gamma3000: /* Price List */ Update to 2024 prices

2024-03-24T20:38:14Z

Price List: Update to 2024 prices

← Older revision		Revision as of 20:38, 24 March 2024
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	===Price List===		===Price List===

	In case you need them, here’s the full list of prices as of ~~2023~~. PD honours prices from when bookings were first made provided they were paid for promptly, so if a player made a booking a while ago, the correct price might not be the one below:		In case you need them, here’s the full list of prices as of 2024. PD honours prices from when bookings were first made provided they were paid for promptly, so if a player made a booking a while ago, the correct price might not be the one below:
	<box>		<box>
	* Adult early booking: ~~£75~~ (£55 concession)		* Adult early booking: £80 (£55 concession)
	* Adult late booking: ~~£80~~ (£60 concession)		* Adult late booking: £85 (£60 concession)
	* Adult gate booking: ~~£90~~ (£70 concession)		* Adult gate booking: £95 (£70 concession)
	* 16/17 year olds: as adult prices, but will generally be eligible for a concession		* 16/17 year olds: as adult prices, but will generally be eligible for a concession
	* 11–15 year olds: £20 (£10 if a responsible adult gets a concession)		* 11–15 year olds: £20 (£10 if a responsible adult gets a concession)
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	==== Day tickets ====		==== Day tickets ====
	<box>		<box>
	* Adult full price for all Saturday: ~~£60~~		* Adult full price for all Saturday: £65
	* Adult concession for all Saturday: £45		* Adult concession for all Saturday: £45
	* Adult full price for Friday or Sunday: ~~£45~~		* Adult full price for Friday or Sunday: £50
	* Adult concession for Friday or Sunday: £35		* Adult concession for Friday or Sunday: £35
	</box>		</box>
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	1. Find out how long the player is at the event: the categories we care about are broadly “a full day” (probably all Saturday),		1. Find out how long the player is at the event: the categories we care about are broadly “a full day” (probably all Saturday),
	“less than that” (e.g. Friday only, or Saturday but leaving by 6pm) or “more than that” (e.g. arriving Saturday morning		“less than that” (e.g. Friday only, or Saturday but leaving by 6pm) or “more than that” (e.g. arriving Saturday morning
	and staying the full event.		and staying the full event).

	2. Find out the normal gate price for the full event, e.g. ~~£90~~ for adult full price, £70 adult concession.		2. Find out the normal gate price for the full event, e.g. £95 for adult full price, £70 adult concession.

	3. For the “a full day” category, apply a 33% discount. For the “less than that” category, apply a 50% discount. For the		3. For the “a full day” category, apply a 33% discount. For the “less than that” category, apply a 50% discount. For the

Gamma3000: /* Price List */ Expand notes on carer's tickets

2023-08-02T20:15:03Z

Price List: Expand notes on carer's tickets

← Older revision		Revision as of 20:15, 2 August 2023
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	* 7–10 year olds: £10 (£5 if a responsible adult gets a concession)		* 7–10 year olds: £10 (£5 if a responsible adult gets a concession)
	* Under-7s: free		* Under-7s: free
	* Day tickets: ~~ask a head of department~~ (~~who will probably need to ask Graeme~~)		* Day tickets: see below
			* Carer's tickets: £10 (see below for more detail)
	</box>		</box>

	''Players may also have a £15 credits on their account if they were introduced by another player or have introduced another player. This doesn’t affect the ticket price directly.''		''Players may also have a £15 credits on their account if they were introduced by another player or have introduced another player. This doesn’t affect the ticket price directly.''

	~~For day~~ tickets~~, the most common prices are:~~		==== Day tickets ====
	<box>		<box>
	* Adult full price for all Saturday: £60		* Adult full price for all Saturday: £60
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	4. Round to £5.		4. Round to £5.

			==== Carer's tickets ====

			Carers pay £10 to cover the cost of being on site, using our facilities, etc. They are not here to play the game, but to support someone else playing the game; depending on the person they're supporting, that might involve them being in character, or it might involve them only camping in the out-of-character field so they're nearby. In either case, they ''don't'' get a character pack or a downtime or any of the other trappings of ''playing'' Empire. If they want those, they need to buy a full ticket.

	===Thursday Nights===		===Thursday Nights===

Gamma3000: /* Day Tickets */ Correct link

2023-07-29T15:53:57Z

Day Tickets: Correct link

← Older revision		Revision as of 15:53, 29 July 2023
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	===Day Tickets===		===Day Tickets===

	Very occasionally, someone wants to attend for just one day of the event, normally turning up in the morning and leaving in the evening. They can, and they don’t have to pay full price. If someone asks for this, process it as for [[#The complex case\|the complex case]] and charge them per the [[#Price ~~list~~\|price list]].		Very occasionally, someone wants to attend for just one day of the event, normally turning up in the morning and leaving in the evening. They can, and they don’t have to pay full price. If someone asks for this, process it as for [[#The complex case\|the complex case]] and charge them per the [[#Price List\|price list]].

	===Trader Bookings===		===Trader Bookings===

Gamma3000: /* Front desk bookings */ Section heading case

2023-07-29T15:52:52Z

Front desk bookings: Section heading case

← Older revision		Revision as of 15:52, 29 July 2023
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	===Front desk bookings===		===Front desk bookings===

	====The ~~Simple~~ case====		====The simple case====

	This should cover the majority of cases where someone wants to buy a ticket in GOD, that is: they’re an adult who needs either a crew or gate ticket for the current event, they already have an account, they’re buying the ticket for themselves, and they’re paying the balance due immediately. For more complex cases, refer to ''The complex case.''		This should cover the majority of cases where someone wants to buy a ticket in GOD, that is: they’re an adult who needs either a crew or gate ticket for the current event, they already have an account, they’re buying the ticket for themselves, and they’re paying the balance due immediately. For more complex cases, refer to ''The complex case.''
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	</box>		</box>

	====The ~~Complex~~ case====		====The complex case====

	Bookings following this process should be relatively rare, but it allows us to sell any type of ticket (e.g. children’s tickets), to purchase multiple tickets at once, and to process tickets that one person is buying on someone else’s behalf (e.g. parents buying for their children, or traders paying for tickets for their crew).		Bookings following this process should be relatively rare, but it allows us to sell any type of ticket (e.g. children’s tickets), to purchase multiple tickets at once, and to process tickets that one person is buying on someone else’s behalf (e.g. parents buying for their children, or traders paying for tickets for their crew).

Gamma3000: /* Front desk bookings */ Formatting headings

2023-07-29T15:51:42Z

Front desk bookings: Formatting headings

← Older revision		Revision as of 15:51, 29 July 2023
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	===Front desk bookings===		===Front desk bookings===

	~~'''''~~The Simple case~~'''''~~		====The Simple case====

	This should cover the majority of cases where someone wants to buy a ticket in GOD, that is: they’re an adult who needs either a crew or gate ticket for the current event, they already have an account, they’re buying the ticket for themselves, and they’re paying the balance due immediately. For more complex cases, refer to ''The complex case.''		This should cover the majority of cases where someone wants to buy a ticket in GOD, that is: they’re an adult who needs either a crew or gate ticket for the current event, they already have an account, they’re buying the ticket for themselves, and they’re paying the balance due immediately. For more complex cases, refer to ''The complex case.''
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	</box>		</box>

	~~'''''~~The Complex case~~'''''~~		====The Complex case====

	Bookings following this process should be relatively rare, but it allows us to sell any type of ticket (e.g. children’s tickets), to purchase multiple tickets at once, and to process tickets that one person is buying on someone else’s behalf (e.g. parents buying for their children, or traders paying for tickets for their crew).		Bookings following this process should be relatively rare, but it allows us to sell any type of ticket (e.g. children’s tickets), to purchase multiple tickets at once, and to process tickets that one person is buying on someone else’s behalf (e.g. parents buying for their children, or traders paying for tickets for their crew).

Gamma3000: /* Day Tickets */

2023-07-29T15:50:51Z

Day Tickets

← Older revision		Revision as of 15:50, 29 July 2023
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	===Day Tickets===		===Day Tickets===

	Very occasionally, someone wants to attend for just one day of the event, normally turning up in the morning and leaving in the evening. They can, and they don’t have to pay full price. If someone asks for this, ~~pass~~ them ~~off to one of~~ the ~~heads of department~~.		Very occasionally, someone wants to attend for just one day of the event, normally turning up in the morning and leaving in the evening. They can, and they don’t have to pay full price. If someone asks for this, process it as for [[#The complex case\|the complex case]] and charge them per the [[#Price list\|price list]].

	===Trader Bookings===		===Trader Bookings===

Gamma3000: Add note on dupe accounts

2023-07-27T16:47:19Z

Add note on dupe accounts

@@ Line 212: / Line 212: @@
 for some reason. Possibly the player cancelled it themselves; possibly PD cancelled it for some reason for them. There may be a note explaining what’s going on on the “Notes” and/or “Audit” tabs, but this will also probably need escalating to a head of department.
 </box>
 [[Category:GOD manual]]

Jmabb at 11:42, 6 July 2023

2023-07-06T11:42:36Z

@@ Line 177: / Line 177: @@
 * If they’re paying by cash, pass the cash off to a head of department or to whoever has the cash box. Make sure it’s tallied that the money is for Thursday night camping – that cash needs to be kept (or at least counted) separately – and '''do not record it on the player account.'''
 * If they’re paying by card, follow the instructions at Operating the card reader in [[Taking payments]]. Again, '''do not record the payment on the player account'''.
 [[Category:GOD manual]]