Email is the best way to contact us. Please pick the single most appropriate contact and send your email to that address only. We try to respond to all emails quickly but please bear in mind that we receive over a hundred emails a day during busy periods.



Questions about Empire

Questions about your account


The office is closed for one week, while we are on holiday. We will be back in the office from the 1st June.

You can still email during this time - but there may be a few days delay in responding.


Please address all correspondence to our PO Box - Profound Decisions, PO Box 666, Preston, PR2 1ZW.


We usually head for site around four days before each event begins. You can use our mobile number, 07817 133793, if you need to contact us on site for any purpose.