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{{CaptionedImage|file=Alison.jpg|align=right|caption=Alison Pennington}}
{{CaptionedImage|file=Alison.jpg|align=right|caption=Alison Pennington}}
{{CaptionedImage|file=Clare.jpg|align=left|caption=Clave Evans}}
{{CaptionedImage|file=Clare.jpg|align=left|caption=Clave Evans}}
{{CaptionedImage|file=Graemejpg|align=right|caption=Graeme Jamieson}}
{{CaptionedImage|file=Graeme.jpg|align=right|caption=Graeme Jamieson}}
{{CaptionedImage|file=Steve.jpg|align=right|caption=Steve Kirkbride}}
{{CaptionedImage|file=Steve.jpg|align=right|caption=Steve Kirkbride}}
{{CaptionedImage|file=Matt.jpg|align=left|caption=Matt Pennington}}
{{CaptionedImage|file=Matt.jpg|align=left|caption=Matt Pennington}}

Revision as of 09:06, 7 July 2026

Overview

Profound Decisions is a professional live roleplaying company dedicated to producing high quality events. However the majority of crew that you encounter at an event are volunteers who have freely given up their time to make the event more enjoyable for everyone. Please respect their generosity and do not ask them to receive complaints. Please remember that this is their hobby too. We require our players to be civil towards all members of the volunteer crew at all times.

If you do have a complaint or a concern then please go to GOD and ask to speak to the appropriate member of the Profound Decisions management team. Any member of the crew who has a radio can also help direct you to a member of the management team. If you aren't sure who to speak to, then GOD will be able to help advise.

The management team are all employees of Profound Decisions whose job it is to deal with any serious problems that you have. If an issue is serious or distressing then we would urge you to bring it to our attention as early as possible. We will try to promptly resolve any problems that arise.

Alison.jpg
Alison Pennington
Clare.jpg
Clave Evans
Graeme.jpg
Graeme Jamieson
Steve.jpg
Steve Kirkbride
Matt.jpg
Matt Pennington

Alison Pennington

Alison is responsible for all issues to do with the site and security. If you have a problem with the toilets or showers or other site facilities then please ask to speak to Alison. If you have any concerns about the event security then you should bring them to Alison's attention.

Clare Evans

Clare is responsible for the player experience of the game at Empire, including event administration. If you have any issues with your pack or booking or with any aspect of the game itself, then please ask to speak to Clare. Clare is a member of our conduct team and is responsible for crew. If you have any concerns about the behaviour of a member of crew then you should bring them Clare's attention. If you're not at an event then you can email clare@profounddecisions.co.uk at any time.

Steve Kirkbride

Steve is responsible for plot at Empire, including skirmishes and battles. If you have any issues with a plot, if something in-character appears to have gone wrong or not happened as PD said it would, then please ask to speak to Steve. If you're not at an event then you can email plot@profounddecisions.co.uk at any time.

Matt Pennington

Matt is the final point of contact if a problem cannot be resolved. If the member of the management team you are dealing with is not able to resolve your problem to your satisfaction, then please ask to speak to Matt. If you're not at an event then you can email matt@profounddecisions.co.uk at any time.

Crew Links